PAM® Resources

This page brings together practical tools and supporting materials to help you confidently implement and embed PAM® in your clinical practice.

These resources are designed to complement the eLearning modules and support real-world application in primary care settings. Use them to guide conversations, tailor care based on activation level, and strengthen patient partnership and self-management.

Phreesia U: PAM® Implementation and Administration

Phreesia U is an online education hub supporting healthcare teams to confidently implement and administer the Patient Activation Measure® (PAM®).

PAM® is owned by Insignia Health (a part of Phreesia), which partners with CFEP Surveys to support PAM® implementation within this project. Phreesia U provides practical training, demonstrations and downloadable tools to strengthen understanding of activation levels, scoring and patient engagement strategies.

Learning is self-paced, available 24/7, and regularly updated to reflect best practice.

Phreesia U includes resource guides, fact sheets and short microlearning modules, a 12-part video series covering PAM® scoring and activation levels, and product demonstrations of the Flourish platform showing how to administer and score PAM®

How to access Phreesia U 

  1. Visit: Access Phreesia
  2. Click on the “Sign Up” tab 
  3. Enter access code: 
    phreesia-insignia-pamtraining-resources 
  4. Create your account (name and email), then set your password 
  5. Access resources as needed